Privacy Policy
Effective date: July 2, 2026. This policy applies to Rider Recall, the Rider Recall Android app, and riderrecall.com.
Rider Recall is built for motorcycle riders who want rider profiles, nearby rider presence, QR friend adding, chat, ride calls, events, weather, map visibility, and safety check-ins. The app is designed so you control when your location is visible.
Information we collect
| Category | Examples | Why we use it |
|---|---|---|
| Account information | Email address, display name, handle, authentication token, account status. | Create and secure your account, sign you in, send account notices, and support account deletion. |
| Rider profile | Region, city/state, bio, riding style, preferred pace, social links you add, avatar, bike photo, bike year/make/model/type/nickname. | Build your rider card, QR profile, friend requests, rider feed, and local rider discovery. |
| Location and presence | Approximate or precise device location when you allow location access, saved profile location, visibility mode, map dot color, status, and temporary live presence. | Show you on the rider map only after you choose Go visible, find nearby riders, support ride calls/events, and power weather/map features. |
| Content you create | Ride photos, post captions, chat messages, DMs, event details, road alerts, check-ins, SOS/help messages, Pit stop messages. | Provide the social, safety, chat, event, and road-watch features you use. |
| Device and notification data | Firebase Cloud Messaging token, platform, app/device diagnostics, permission state. | Deliver notifications such as friend requests, DMs, events, check-ins, and safety-related alerts. |
| Purchase/subscription data | Google Play subscription product ID, purchase token, purchase status, expiration/renewal state. | Verify Event Host subscription access and prevent abuse or bypassing paid features. |
Location privacy
Rider Recall does not need to publish your location all the time. The app asks for location permission so it can provide map presence, nearby riders, weather, and ride HUD context. Your location is shared with other users only when you use a visibility feature such as Go visible. Hide me stops active map presence.
Do not use Rider Recall as an emergency dispatch service. If there is immediate danger, call local emergency services.
How we share information
We share your information only as needed to operate the app. Other users may see your public or friend-visible rider profile, your posts, your chat messages, your event information, your check-ins, and your live map presence according to the visibility choices available in the app. We may use service providers for hosting, storage, email, push notifications, maps, weather, analytics/diagnostics, and Google Play billing. These providers process data to deliver their services.
Third-party services
Rider Recall may use Google Play Billing for subscriptions, Firebase Cloud Messaging for push notifications, map tile providers for map display, and weather APIs for temperature/weather data. These services may receive technical data such as IP address, device/app request data, or location coordinates needed to provide the requested feature.
Data retention
We keep account, profile, bike, friendship, event, and subscription records while your account is active or as needed for security, fraud prevention, legal, or business records. Live presence is intended to be temporary. User-generated content such as posts, chats, road alerts, or events may remain until deleted, expired, moderated, or removed through account deletion.
Your choices
- Use Go visible and Hide me to control live rider map presence.
- Use your device settings to control location, camera, photos, and notification permissions.
- Edit your rider profile and bike details in the app.
- Contact support to remove content, report abuse, or request account deletion.
- Manage Google Play subscriptions through your Google Play account.
Account deletion
If you want your Rider Recall account and associated data deleted, use the account deletion page: Delete account. We may need to retain limited records when required for security, legal compliance, fraud prevention, payment records, or dispute resolution.
Children
Rider Recall is intended for riders and is not directed to children under 13. Do not create an account if you are under 13.
Security
We use reasonable technical and organizational safeguards to protect Rider Recall data. No online service can guarantee absolute security.
Contact
Email: support@riderrecall.com